Everything You Need to Know Before You Stay

Book directly through the Hotel VOS secure booking page or contact our reservations team. Direct guests receive access to current hotel offers and personalized assistance.

Check-in begins at 3:00 PM and check-out is by 11:00 AM. Early arrival or late departure may be available by request and is subject to availability.

Cancellation terms depend on the rate, promotion and travel dates selected. Some eligible reservations allow free cancellation up to 14 days before arrival. Always review the specific terms shown during booking and in your confirmation.

Some rates, promotions and peak-season reservations require a deposit. The amount and payment schedule are displayed during booking and included in your confirmation.

Yes. Offers change throughout the year. Visit the Hotel VOS Offers page before reserving and enter any eligible promotional code during direct checkout.

Yes. Hotel VOS is an adults-only property for guests ages 18 and older. Contact the hotel before booking if your group has any special circumstances.

Hotel VOS is located on Ruta Punto Quepos in Manuel Antonio, Puntarenas, Costa Rica 60601. The hillside location places guests near Playa Biesanz, Playa Espadilla, Quepos and Manuel Antonio National Park.

Quepos Airport (XQP) is approximately 15 minutes away by car, depending on traffic. The hotel can help coordinate an airport pickup.

Yes. Private transportation and Quepos Airport pickup can be arranged in advance. Send your flight information, arrival time and number of travelers to the hotel team.

Complimentary guest parking is available, but spaces are limited and provided on a first-come basis. Contact the hotel before arrival if you plan to bring a vehicle.

A 4×4 is not normally required for the primary route to the hotel. It may be useful if your wider Costa Rica itinerary includes remote areas or unpaved roads.

Use the updated Hotel VOS Directions page for the hotel address, live navigation links, airport information and arrival tips.

Yes. Hotel VOS has an outdoor pool with beautiful ocean and tropical views. Pool access and operating information are provided to registered guests.

Yes. Complimentary Wi-Fi is available in guest suites and common areas.

Yes. Hotel VOS suites include air conditioning for guest comfort.

Housekeeping service is available. Eco-friendly service options may be offered during multi-night stays.

Pets are not permitted. Guests traveling with a trained service animal should contact the hotel before booking to discuss their needs.

The hillside setting and some property areas may be challenging for guests with limited mobility. Contact the hotel before reserving so the team can discuss access needs and the most suitable accommodation.

Yes. Massage and wellness experiences may be arranged by request. Advance scheduling is recommended.

Playa Biesanz, Playitas and Playa Espadilla are among the nearby beaches. Travel time and access vary, so ask the hotel team which beach best fits your plans.

Many guests walk to nearby beaches, but Manuel Antonio is hilly and some roads are steep. Wear supportive shoes, travel during daylight and arrange transportation if the walk is not comfortable for you.

Beach towels may be requested from the hotel team. Please return them after your outing.

Yes. The concierge can help with national park tours, catamaran cruises, waterfalls, ziplining, kayaking, wildlife experiences and other Manuel Antonio activities. Explore the Hotel VOS Tours page.

Manuel Antonio is known for monkeys, sloths, toucans, iguanas and other tropical wildlife. Sightings are common but never guaranteed—observe animals from a safe distance and do not feed them.

Breakfast inclusion depends on the rate or package booked. It may be added during checkout, and on-site à la carte options are also available. Check your reservation confirmation for what is included.

Yes. On-site dining includes Vista Bistro and open-air options at Terraza 77 and Vistas del Alma. Hours and menus may vary by season or private events.

The dining team can accommodate many vegetarian, vegan and gluten-conscious requests with advance notice. Please discuss allergies and strict dietary requirements directly with staff before ordering.

In-room dining may be available during restaurant operating hours. Ask the hotel team about current menus and service times.

Yes. Private dinners, event catering and special dining experiences can be planned in advance, subject to availability.

Full-property buyouts may be available for weddings, retreats and private celebrations. Availability, minimum stays and event requirements depend on the dates and group size.

Yes. Hotel VOS hosts destination weddings, proposals, anniversaries, retreats, corporate gatherings and other private occasions in its ocean-view spaces.

Yes. The team can assist with venue selection, accommodations, dining, transportation, local activities and trusted service providers. Contact Hotel VOS with your dates, guest count and vision.

Yes. Boutique accommodations can keep qualifying adult groups close to their event or retreat. The team will recommend an appropriate room plan based on availability and occupancy.

Pack lightweight clothing, comfortable walking shoes, swimwear, sunscreen, insect repellent, a reusable water bottle and rain protection. A small dry bag is useful for beach and boat outings.

Green season generally brings lush scenery, fewer crowds and periodic rain. Mornings may be sunnier, with showers more common later in the day, though weather patterns vary.

Costa Rican colones are the local currency, and U.S. dollars are widely accepted in tourism areas. Carry smaller denominations and confirm payment methods before tours or transportation.

Municipal water is generally treated in much of Costa Rica, but conditions can vary. Ask hotel staff for the current recommendation and use bottled or filtered water whenever you are unsure.

Reserve popular tours, national park visits and airport transfers before arrival, especially during holidays and peak season. Advance planning improves availability and makes your stay more relaxed.