Frequently Asked Questions (FAQs) for traveling to Vista Ocean Suites Hotel in Manuel Antonio, Costa Rica

• What is the best way to book a stay at Vista Ocean Suites?
  The best way is to book directly through our website at www.hotelvos.com for the best rates and exclusive offers.

• Do you offer direct booking discounts or promotions?
  Yes! Use promo code VOS10 on our website for a 10% discount on select suites and other special perks.

• What is your cancellation and refund policy?
  We offer free cancellations up to 14 days before arrival. After that, a cancellation fee may apply. Check your booking confirmation for details.

• Are early check-ins or late check-outs available?
  Yes, upon request and subject to availability. Please contact us ahead of time to arrange.

• Do you require a deposit to secure a reservation?
  A deposit is required for certain promotions and peak travel dates. Details will be shared during the booking process.

• Is breakfast included in the room rate?
  We offer a breakfast add-on at checkout. We also have a café on-site for à la carte options.

• Are your suites air-conditioned?
  Yes, all our suites are fully air-conditioned for your comfort.

• Do you offer daily housekeeping services?
  Yes, housekeeping is available daily. We also offer eco-friendly options for guests staying multiple nights.

• Can I book the entire hotel for a private event?
  Absolutely! Vista Ocean Suites is available for full buyouts for weddings, retreats, and special events.

• Do you offer wedding or event packages?
  Yes, we offer customizable packages for weddings, corporate events, and other group celebrations.

• Where exactly is Vista Ocean Suites located in Manuel Antonio?
  We’re perched on a hillside just minutes from the beach and national park. Our location offers panoramic views and easy access to all local attractions.

• How far is the hotel from Quepos Airport (XQP)?
  About 15 minutes by car or taxi.

• Is transportation to/from the airport available?
  Yes, we can help arrange private shuttle or taxi service upon request.

• Is there on-site parking available for guests?
  Yes, complimentary parking is available on-site for all guests.

• Do I need a 4×4 vehicle to get to the hotel?
  Not necessarily. Most vehicles can access our property easily, though a 4×4 is helpful for exploring the region.

• Are taxis or Ubers available in Manuel Antonio?
  Taxis are readily available. Uber is less common but may be an option in Quepos.

• How far is the hotel from Manuel Antonio National Park?
  About a 5-10 minute drive depending on traffic.

• Does the hotel have a swimming pool?
  Yes, we have a scenic pool with stunning ocean views, perfect for relaxing or hosting events.

• Is there a restaurant or café on the property?
  Yes, we have a café for breakfast and light fare, and a full restaurant for lunch and dinner (hours vary by season).

• Do you offer in-room dining or room service?
  Yes, in-room dining is available during restaurant hours.

• Is Wi-Fi available throughout the property?
  Yes, complimentary high-speed Wi-Fi is available in all suites and common areas.

• Are pets allowed at Vista Ocean Suites?
  We currently do not allow pets, with the exception of certified service animals.

• Do you have laundry service available?
  Yes, we offer laundry services for an additional fee.

• Is the hotel accessible for guests with limited mobility?
  Some areas may be challenging due to the hillside location, but we do our best to accommodate. Please contact us ahead of time to discuss specific needs.

• Do you offer spa or massage services?
  Yes, in-room massages and wellness treatments are available upon request.

• What are the closest beaches to the hotel?
  Playa Espadilla and Playa Biesanz are both nearby and easily accessible.

• Do you provide beach towels or gear?
  Yes, beach towels are available at the front desk. We can also help you rent chairs or boogie boards locally.

• Can you help arrange tours or excursions?
  Absolutely! We can help you book guided tours to the national park, zip-lining, boat trips, and more.

• What wildlife might I see around the property?
  Monkeys, toucans, iguanas, and sloths are frequent visitors!

• Are there surf lessons, ATV tours, or zip-lining nearby?
  Yes, all of these activities are available within a short drive and we can help you book.

• Is it safe to walk to the beach from the hotel?
  Yes, many guests walk to the beach, though the road can be steep—comfortable shoes and daytime travel are recommended.

• Are there dining options within walking distance?
  Yes, several great restaurants and cafés are just a short walk or drive away.

• Do you accommodate vegetarian, vegan, or gluten-free diets?
  Yes, our kitchen is happy to accommodate most dietary needs with advance notice.

• Is outside food allowed at the hotel?
  Yes, you are welcome to bring your own food or have it delivered.

• Do you offer private chef or catering services for events?
  Yes, we can arrange private chefs or full-service catering for events upon request.

• Are there dining options within walking distance?
  Yes, several great restaurants and cafés are just a short walk or drive away.

• Do you accommodate vegetarian, vegan, or gluten-free diets?
  Yes, our kitchen is happy to accommodate most dietary needs with advance notice.

• Is outside food allowed at the hotel?
  Yes, you are welcome to bring your own food or have it delivered.

• Do you offer private chef or catering services for events?
  Yes, we can arrange private chefs or full-service catering for events upon request.

What should I pack when visiting Manuel Antonio during the rainy season?

Bring light, breathable clothing, a rain jacket, insect repellent, waterproof shoes, and sunscreen. Don’t forget a swimsuit and camera—you’ll want both!